![]() I had also tried "disable streaming LED" and instead of camera failed in the dk viewer, I can get a color image but with a frame rate of about 1 frame per 4 seconds or is a community dedicated in becoming the number one source of news, codes and information about the latest and most innovative Microsoft Kinect user-made programs. My USB device manager looks fine as far as I can see If I solved this issue with the color camera, is there a way to work with the dk camera from a remote desktop session? (the microphones seem to not be detected when doing remote desktop). I'm very puzzled with this behavior, I'm also including my device manager layout for the device perhaps that hints someone, as far as i can see, this should be a supported specification (I tried switching ports but in most cases the device was never detected or had the same color image behavior).Īny hints on how to move forward, much appreciated. ![]() When I open the "camera app" (standard windows 10) just to see if this app sees the color camera, I do get an image (Eureka!), but the refresh rate is like a frame every 5 seconds or more (!!!!), I've never seen anything like that. In some cases I get an encrypted error message in the log, something with libUSB, I rarely get it so I'm not including the exact output. I have tried the color camera with and without the depth, on all options with respect to frame rate and resolution, none work at all, missing camera fails. So, my problem is with the color camera connection, since everything runs on the same wires, I'm assuming the device is fine and that the cable works. if I de-select the color camera (after stop and start) the depth and IR are shown and getting 30fps as expected.if I hit start on the defaults I get a "camera failed: timed out" after a few seconds and all other sensors (depth, IR) show nothing, I think they are not the issue here (see 3). ![]() I have updated the sdk, updated the windows 10, updated the firmware, all are latest.īehavior in the official "Azure Kinect Viewer" is the following: Situation is very weird, when I got it over a year ago, it was fine. ![]()
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